Updated installation files are not copied to cache for chained applications

  • Document ID:3062089
  • Creation Date:26-Apr-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

Symptoms
Updates to applications are not being delivered to users
An application is delivered to a user. In this case there are 2 ZENworks application objects, a launcher application which is associated to the user and a dependent installer application. The applications are disconnectable so both are delivered and cached in the NALcahe folder.
When changes are made to the installation files, and the versions of the launcher and installation objects are increased, the updated installation files should be delivered to the user's workstation when NAL next refreshes.
The updated installation files are not being delivered to the user.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

Additional Information

Steps to Duplicate
  1. Create a ZENworks installer application which requires an msi and some files
  2. Create aZENworkslauncher application
  3. Make the launcher application disconnectable, force cache and dependent on the installer application
  4. Make the installer application disconnectable
  5. Associate the launcher application to a user
  6. Refresh NAL
  7. Check the dates and files in the NALcache directory for the installer application
  8. Change the installer msi  and change the files
  9. Increase the version of the ZENworks installer and launcher application objects in eDirectory
  10. Refresh NAL
  11. Check the dates and files in the NALcache directory for the installer application

Notes
This only affects applications which are chained. Directly associated ZENworks applications are updated correctly