Environment
Novell GroupWise 7
Cross-Platform Client on Linux
Situation
When viewing a HTML mail, client freezes and process needs to
be forced to shutdown.
Upon a startup of a GroupWise client from a terminal, you can
view similar errors reported like:
Error: Failed to load
/home//.novell/groupwise/.webrenderer/linux/corecomponents/libgtk*.so
This problem does not happen on a Linux / GNOME setup, only on
Linux / KDE.
Resolution
From viewing errors upon a startup of a GroupWise client you
noticed that there are no GTK libraries auto-loaded. This is due to
a GTK package is not installed on a Linux with KDE
environment. After you install missing GTK (32 bit version)
packages, there is no more problems with rendering HTML
mails.
It has been reported to a development.