Environment
Novell ZENworks 7
Server Management - ZSM7 Tiered Electronic Distribution
(TED)
Situation
Symptoms
Tiered Distribution view in iManager does not show that distributions have been received and extracted at the Subscriber
The Subscriber Distribution view in iManager shows the distributions have been received
Change
After the distribution was received, if the Distributor service becomes unavailable for more than 24 hours due to service down, server down or communication problems.
The Subscriber continues to send status messages to the Distributor for 24 hours by default, then "gives up".
When, after 24 hours, the Distributor becomes available again, it will never get the status messages about these particular distributions.
Tiered Distribution view in iManager does not show that distributions have been received and extracted at the Subscriber
The Subscriber Distribution view in iManager shows the distributions have been received
Change
After the distribution was received, if the Distributor service becomes unavailable for more than 24 hours due to service down, server down or communication problems.
The Subscriber continues to send status messages to the Distributor for 24 hours by default, then "gives up".
When, after 24 hours, the Distributor becomes available again, it will never get the status messages about these particular distributions.
Resolution
ZSM7 SP1 includes
the ability to configure the amount of time the Subscriber will
retry sending status messages to a Distributor.
The default is to retry 96 times, once every 15 minutes (24 hours).
In order to change this, administrators may add the following lines to the TEDNode.properties file:
workorder.reply.retries=96
workorder.reply.interval=15
These must be positive integer values.
The new behavior will be to retry workorder.reply.retries times,
once every workorder.reply.interval minutes.
example
Add to TEDNode.properties file -
workorder.reply.retries=144
workorder.reply.interval=15
The Subscriber will keep sending status messages about the received Distributions to the Distributor for 36 hours (2160 minutes) before giving up
The default is to retry 96 times, once every 15 minutes (24 hours).
In order to change this, administrators may add the following lines to the TEDNode.properties file:
workorder.reply.retries=96
workorder.reply.interval=15
These must be positive integer values.
The new behavior will be to retry workorder.reply.retries times,
once every workorder.reply.interval minutes.
example
Add to TEDNode.properties file -
workorder.reply.retries=144
workorder.reply.interval=15
The Subscriber will keep sending status messages about the received Distributions to the Distributor for 36 hours (2160 minutes) before giving up
Bug Number
184040