Environment
Novell ZENworks Asset Management 7 - ZAM7
Situation
Crash usually happens when the Collection Server is loading
.wif file from a scan.
Error in
Database Persister log shows:
[2.5.3]
Error: '[5] [SERVERERROR] INSERT statement conflicted with
COLUMN
FOREIGN KEY constraint 'FK_NetSWUH_VRBSWOID'. The conflict occurred in database
'TSC_Citizens', table 'NC_VRBSoftware', column'VRBSoftwareOID'.
[SERVERMESSAGE] The statement has been terminated.' Message 1:'[547] MASD080A'
Message 2: '[547]'
FOREIGN KEY constraint 'FK_NetSWUH_VRBSWOID'. The conflict occurred in database
'TSC_Citizens', table 'NC_VRBSoftware', column'VRBSoftwareOID'.
[SERVERMESSAGE] The statement has been terminated.' Message 1:'[547] MASD080A'
Message 2: '[547]'
Resolution
Apply Patch 6 for ZAM 7