Inventory operations cause ConsoleOne to hang

  • Document ID:3052466
  • Creation Date:24-Feb-2008
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Novell ConsoleOne 1.3.6

Situation

When using the Manage Unidentified Software option, ConsoleOne seems to hang.
ERROR:"java.lang.OutOfMemoryError" in ConsoleOne debug log

Resolution

By default ConsoleOne will start with a 512m maximum heap size, this can be changed with the startup parameter "-Jxmx", using this parameter to increase the memory limit for ConsoleOne "-Jxmx1024m" resolves the issue.