Clicking link to install iPrint printer from the default ipp page returns blank page.

  • 3051411
  • 06-Sep-2007
  • 26-Apr-2012

Environment

Novell NetWare 6.5 SP2
Novell iPrint

Situation

Installed Security Update KB 912812 or KB937143
Clicking link to install iPrint printer from the default ipp page refreshes to blank page.
Error: Object doesn't support this property or method
Error: Line: 40 Char: 7
Java error on default IPP page
Unable to install iPrint Printers

Resolution

Add a missing quote to the following line of sys:\apache2\htdocs\ippdocs\ISINSTIE.htm and CTRLIE.htm:

The line should look like this:

<OBJECT ID=iPrintAccess CLASSID="clsid:36723f97-7aa0-11d4-8919-FF2D71D0D32C"

Save the file.
Reload the page.

Additional Information


Formerly known as TID# 10100961