McAfee MSI and MSP cannot be installed from the same App object

  • Document ID:3047517
  • Creation Date:10-May-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher (NAL)
Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)

Situation

If an application object is created to install McAfee Anti-Virus, and the MSP is included, the application will appear to install, then uininstall.

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at https://download.novell.com

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://download.novell.com/patch/finder

Additional Information

The install was reporting a code of 3010 (reboot_required) - this was mistakenly being interpreted as an error.