GroupWise messages to internet have extra space in subject line

  • 3046916
  • 18-Apr-2007
  • 27-Apr-2012

Environment

Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise Internet Agent

Situation

On messages sent to the internet from GroupWise, when the recipient views the message, there are extra spaces in the subject line.

Resolution

This is not a problem with GroupWise, but rather a problem with how the message is displayed by mail client of the recipient.


When you send a message to the internet, the message is sent using the MIME format. In the source text of a MIME message, it has different lines, such as To: and From: and Subject: If the subject line of a message has lots of text, it will be broken into two lines, according to the MIME formatting specifications. Some clients interpret that break in the subject line as an extra space. Other mail clients only display what is shown on the first line of the MIME source text.


To summarize, GroupWise is formatting the message correctly. The space is caused by how the subject line is interpreted by the mail client of the recipient.

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