Users are unable to do a "Save As" into the GroupWise library

  • 3046682
  • 26-Jul-2006
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 7 Support Pack 1
Novell GroupWise 6.5
Microsoft Word 2003
Frontrange Goldmine

Situation

Users cannot do a "Save As" into the GroupWise Library. A user opens a document (from the library or local drive) and chooses File - Save As. The GroupWise document properties sheet appears and the user fills out all the information. However, the document saves to the default document directory defined in Word. A document reference is created in GroupWise, but it is a blank document

Resolution

The user had a Goldmine integration macro installed. Removing the gmlink macro from the Word startup directory would cause the Save As to correctly save the document into the GroupWise library.
Goldmine is a contact management software package.