Unable to administer iFolder 3 through iManager 2.5

  • 3043962
  • 05-Mar-2007
  • 27-Apr-2012

Environment

Novell Open Enterprise Server SP1 (Linux)

Novell iFolder 3

Situation

Unable to administer iFolder 3 through iManager 2.5.
Error 500: "Unauthorized Access Exception: Access to the path /media/nss/ is denied."

Resolution

1. Use the "rights" utility which packages with NSS to re-assign the user rights. The command line format is:

rights -f /media/nss/ -r s trustee wwwrun..

Where:

-f - points to the file location of the nss directory where the rights will be assigned.

-r - the rights assigned to the user, in the above example supervisory rights are given.

trustee - the location of the wwwrun user in edirectory INCLUDING the tree name.

** for additional information on the "RIGHTS" utility view the man page (MAN RIGHTS).

2. Run the iFolder 3 configuration through YAST2 and reconfigure iFolder to the NSS directory.

** Warning: If the ifolder was previously functional, by running YaST2 iFolder 3 configuration utility, the ifolder data will be erased. Do step number 2 only in a case of a new iFolder 3 install, or if all other options have been exhausted. Doing this will cause all of the clients to resynchronize the data with the server the next time they authenticate. **

Additional Information

The pseudo user wwwrun has insufficient rights to the NSS path where the iFolder Simias files will be created.
An easy way to verify if this is the issue is by typing"su wwwrun" at the console, (logging in as the wwwrun user) then trying to access the directory under /media/nss defined during the installation of iFolder3. If the rights to the wwwrun user are not sufficient then an "unauthorized" message will display.

Formerly known as TID# 10099226

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