Users unable to login from some OUs in the User Source

  • 3043801
  • 18-Feb-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


A User Source was configured to point to a specific OU in the user source and this was working properly.
If additional OUs were specified in the ZCC for authentication, users in these OUs still could not login.
A LAN trace of the ZCM server revealed that an "LDAP SEARCHREQUEST" was only being performed for the original OUs.


Rebooting the server allowed the newly configured OUs to work properly.


Reported to Engineering