Environment
Novell
ZENworks 10 Configuration Management
Installation
directory for ZCM on Windows is NOT c:\program
files
System
Update 10.0.1 downloaded before October 25 2007
Situation
After
applying System Update 10.0.1, Patch Management is not shown on the
configuration page in ZCC
Patch
Management files are seen in c:\program files\novell\zenworks, even
though ZCM is installed in a different location
Resolution
The scripts used when downloading System Update 10.0.1 were updated on October 25 2007. System Updates download after this time do not show this problem.
As a workaround: at a command prompt, go to[ZEN install location]\Novell\ZENworks\work\system-update
Then run....
MSIEXEC /fau "novell-zenworks-patch-management-server-10.0.1.0.msi" INSTALLDIR="[ZEN install location]\Novell\ZENworks" /qn ALLUSERS=2 REBOOT=ReallySuppress /l*v PMserver.log
MSIEXEC /fau "novell-zenworks-patch-management-agent-10.0.1.0.msi" INSTALLDIR="[ZEN install location]\Novell\ZENworks" /qn ALLUSERS=2 REBOOT=ReallySuppress /l*v PMagent.log
For example, if the install directory was "E:\"
E:
cd \novell\zenworks\work\system-update
MSIEXEC /fau "novell-zenworks-patch-management-server-10.0.1.0.msi" INSTALLDIR="e:\Novell\ZENworks" /qn ALLUSERS=2 REBOOT=ReallySuppress /l*v PMserver.log
MSIEXEC /fau "novell-zenworks-patch-management-agent-10.0.1.0.msi" INSTALLDIR="e:\Novell\ZENworks" /qn ALLUSERS=2 REBOOT=ReallySuppress /l*v PMagent.log
(Note - if the msi packages did not get installed, you should use /i instead of /fau in the above examples)
Additional Information
This issue only applies if ZCM is installed to a non-default location
on windows (i.e., other than c:\program files)