ZPM Update Server 6.3 installation halts on a Windows Server 2003 Service Pack 2

  • 3040641
  • 20-Dec-2007
  • 30-Apr-2012

Environment

Novell ZENworks Patch Management 6.3 - ZPM6.3

Situation

The ZPM Update Server 6.3 installer halts on Windows Server 2003 Service Pack 2.


Cause
The ZPM Update Server 6.3 installer checks for the existence of Windows Server 2003 Service Pack 1 only.

Resolution

This issue will be resolved in the 6.4 version of Novell ZENworks Patch Mangement Update. For the full upgrade path, please see PatchLink's Knowledgebase Article KB398.You can find the full 6.4 version of Novell ZENworks Patch Management at the following link https://download.novell.com/patch/finder/

DO NOT INSTALL THE PATCHLINK VERSION OF 6.3 or 6.4 - IT WILL NOT WORK WITH YOUR NOVELL LICENSE. Please make sure you follow the upgrade path.

Change Log

22-Feb-2010  tgordon  Updated patch url to point to download.novell.com/patch/finder