Unable to install ZDM 7 SP1 HP6 to a Windows 2003 Server

  • 3040270
  • 22-Aug-2007
  • 30-Apr-2012


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Microsoft Windows Server 2003 Standard Edition


ZDM 7 SP1 Hot Patch 6 fails to install to some of the customers Windows 2003 servers running ZDM 7 SP1.


Deployed the Hot Patch using the CPK version.
Since the customer did not own ZSM, the stand-alone package processor was used.
This can be found on the Companion 3 CD orhttps://www.novell.com/coolsolutions/tools/18699.html
The customer also discovered that removing NMAS from the server enabled the executable form of the Hot Patch to install as well.