Unable to install ZDM 7 SP1 HP6 to a Windows 2003 Server

  • 3040270
  • 22-Aug-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Microsoft Windows Server 2003 Standard Edition

Situation

ZDM 7 SP1 Hot Patch 6 fails to install to some of the customers Windows 2003 servers running ZDM 7 SP1.

Resolution

Deployed the Hot Patch using the CPK version.
Since the customer did not own ZSM, the stand-alone package processor was used.
This can be found on the Companion 3 CD orhttps://www.novell.com/coolsolutions/tools/18699.html
The customer also discovered that removing NMAS from the server enabled the executable form of the Hot Patch to install as well.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.