Collection Server Unavailable and creates CORE.DMP files

  • 3039686
  • 28-Mar-2007
  • 27-Apr-2012

Environment

Novell ZENworks Asset Management 3.3 - ZAM3.3
Novell ZENworks 7.5 Asset Management - ZAM7.5
Novell ZENworks 7 Asset Management - ZAM7
Novell ZENworks TS.Census 3.2

Situation

Within the settings for the Collection Server is an Advanced Tab. Within that tab you can increase the Collection Servers Unoader, Loader, Client or Updater threads. This was created to make full use of the processor if the ZAM collection server was the only component on a box and there was plenty of unused cpu resources.

Resolution

The threads are all set to 1 by default and if changed can cause an adverse effect on the collection server causing it to crash therefore creating the CORE.DMP files within the collection servers' log directory. It is highly recommended that the threads remain at the default setting of 1.

Status

Reported to Engineering