Blank pages show when running reports

  • 3038575
  • 03-Mar-2008
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

In the Web Console, when running a report, there are blank pages at the end of the report. For example, the report will say there are 8 pages in the report. Only the first 4 pages have data on them, and pages 5-8 are blank. When on a blank page and you hit the Previous link to go back to a page that had data, those pages start showing blank also. To get the data back, the report must be run again.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 10 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 10 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.