Copypol.exe crashes and corrupts packages

  • 3037828
  • 27-Feb-2007
  • 30-Apr-2012

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Desktop Management

Situation

If you a policy is copied from Container A to Container B, both being individual partitions with their own remote server being the master of the partition (the controlling workstation can fully access both partitions and servers, the two involved master servers could not reach each other due to the network design), then COPYPOL.EXE may crash, leaving:
  1. A Visual C Runtime Error in Copypol.exe
  2. A Server policy container in the target OU which points back to the individual policies in the source OU.
  3. A server policy container in the source OU that has policies anymore when you look at it in ConsoleOne. When checking, each individual policy in the OU is duplicated, one of them with the appended 0001, but neither of the two are still assigned to the original policy container.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

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