Environment
Products:
Novell GroupWise 7
Novell GroupWise 7
Configuration:
Maximum send message size set for users
Situation
Symptoms:
HTML mail with logo doubles the size of outbound mails when
sent to internet users
HTML Signature with logo doubles the size of outbound mails
when sent to external users
HTML Signature with logo doubles the size of outbound mails
when sent to internet users
ERROR: "The size of this item and its attachment
is X MB. This exceeds the adminstrator specifed limit
of Y MB. This message cannot be sent. Please remove
some attachments and try again."
The problem is not faced when sending mail to an internal
user
Resolution
Reported to Engineering
Status
Reported to EngineeringAdditional Information
Steps to
Duplicate:
1. Create a user with "Maximum send message size" of 10000
KB
2. Login as that user using GroupWise Client
3. Create a mail with 6 MB Attachment
4. Insert a Picture of size 10 KB or less
5. Send the mail to an external/internet user
6. It gives an error message - "The size of this item and its
attachment is 15.7 MB. This exceeds the adminstrator specifed limit
of 9.77 MB. This message cannot be sent. Please remove some
attachments and try again."