Unable to see Mailbox folder in WebAccess

  • 3031172
  • 03-Dec-2007
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 7

Situation

Symptoms:
Unable to see Mailbox folder in WebAccess

Resolution

Corrective Actions:
1. Login to GroupWise Client
2. Make sure that the Mailbox folder is not in any other folder. If the Mailbox folder is in any other folder, drag it outside the specific folder so that it is directly under WebAccess Root Folder
3. Log out of WebAccess and log back in

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