820A errors on GroupWise POA and GroupWise Client

  • Document ID:3029649
  • Creation Date:13-Feb-2007
  • Modified Date:08-Nov-2012
    • Micro Focus Products:
      GroupWise
      Open Enterprise Server
    • SUSE Products:
      SUSE Linux Enterprise Server

Environment

Novell GroupWise 7
Novell GroupWise 8
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11
Novell Open Enterprise Server 1 (OES 1) Linux
Novell Open Enterprise Server 2 (OES 2) Linux

Situation

ERROR: "Error: Too many files open [820A]"
ERROR: "The database facility reported error [820A] on msg181.db"
ERROR: "Error Processing Message: [820A]"
ERROR: "MTP: Error scanning directory [820A]: /pathToPostOfficeDirectory/wpcsin/x"

Resolution

Please apply GroupWise 8 Support Pack 1 Hot Patch 1. GroupWise 8 Support Pack 1 Hot Patch 1 can be downloaded from
 
Please follow the instructions in the following TID to  install GroupWise 8 Support Pack 1 Hot Patch 1
 
Workaround Steps:
Follow the steps listed below:
  1. Edit /etc/security/limits.conf file.
  2. Type the following at the bottom of the file:
    *   soft  nofile  65535
    *   hard  nofile  65535
  3. Save the file.
  4. Edit /etc/sysctl.conf file.
  5. Type the following at the bottom of the file.
    fs.inode-nr = 128000
    fs.file-max = 64000
  6. Save the file.
  7. Type "chkconfig boot.sysctl on" and press Enter on the Console.
  8. Launch ConsoleOne.
  9. Connect to the Domain Object.
  10. Highlight the Post Office Object in question.
  11. Use the drop-down list to display the Post Office Agents.
  12. Right Click on the POA object and click Properties.
  13. Click GroupWise | Agent Settings.
  14. Increase the Max. Physical Connections. Double the Physical Connections.
  15. Click Apply and Close.
  16. Restart the Server.

Change Log

2010-Dec-03: Jason Record - Added NSA Status and Logo