High Utilization on Identity Manager server running eDirectory driver

  • 3024393
  • 05-Nov-2007
  • 17-Jan-2014

Environment

Novell NetWare 6.5 Support Pack 5
Novell NetWare 6.5 Support Pack 6
Novell Identity Manager Nsure Identity Manager 2.0
Novell Identity Manager Identity Manager 3.0

Situation

High utilization occurs sporadically on the Netware server were the Identity Manager driver is running. If an IDM trace is taken, there are several heartbeat documents coming across per second even with heartbeat disabled.

Resolution

The fix for this issue is included on NW65SP7, please download from https://download.novell.com/patch/finder/ and install it on the server to solve the issue.