Duplicate error messages presented when user enters incorrect authentication credentials

  • 3023492
  • 22-Nov-2006
  • 26-Apr-2012

Environment

Novell SecureLogin
NSL6.x
NSL installed in LDAP mode
SecureWorkstation
PcProx

NMAS

Users authenticate with proximity card followed by their eDirectory password


Situation

Error messages are returned by both LDAP and NMAS when user enters incorrect login credentials.

If the user enters user name or password incorrectly, ldap returns an error saying the name or password is incorrect.
Then NMAS also returns another error saying the name or password is incorrect.


Resolution

Working as designed.  Depending on the combination of login methods chosen multiple error messages may be presented.  However, the LDAP error message can be customized  as documented in section 1.8 of tid 3790292

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