Cannot see all of Remote Control Window

  • 3019286
  • 27-Feb-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management - ZDM7 Remote Management
Novell ZENworks 6.5 Desktop Management - ZfD6.5
Novell ZENworks Remote Management

Situation

When Remote Controlling a PC that has a similar, but not identical vertical resolution as the machine doing the controlling (e.g. using a PC with a resolution of 1280X800 to control one of 1024X768) the bottom of the Remote Control window will be behind the taskbar (if it is in the default location) and there is no vertical scrollbar.
Cannot see all of Remote Control Window

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

As a workaround, to see the full window, move the taskbar from the bottom of the screen to one side, then back again

Additional Information


Formerly known as TID# 10098809

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