Cannot open iChain debug log from GUI with Internet Explorer 7

  • 3014560
  • 21-May-2007
  • 26-Apr-2012

Environment


Internet Explorer (IE) 7
Novell iChain 2.3 Support Pack 5a
Novell iChain 2.3 Support Pack 4

Situation

The debug log option (displays the abend.log file from sys:\system) under system/actions can not be opened in IE7. It attempts to open the page, but then beeps and closes it. This has the appearance of a popup blocker, but I have that disabled and it still has the problem. I also tried to open the upgrade log, and that one opens fine, so the problem is confined to just the debug log. I am able to open this log with IE6 as well as with firefox.

Resolution

Set a custom security level under the IE7 preferences/options, and under the downloads section enable the "Automatically prompting for file downloads" setting - the default security settings for IE7 were causing this problem.