Environment
Novell Access Management 3 Linux Access Gateway
Novell Access Management 3 Support Pack 1 applied
Situation
Accelerating web server (path based) where large PDFs (>1MB) and
MS word files cannot be downloaded correctly. Smaller PDFs were
successfully downloaded. Looking at a trace showing the differences
between the two PDF files and responses from Web server, we could
see that the failure occured with multipart/byterange Content-Type
responses:
HTTP/1.1 206 Partial content
Server: Sun-ONE-Web-Server/6.1
Date: Thu, 11 Oct 2007 12:03:18 GMT
Last-Modified: Fri, 28 Jul 2006 19:03:36 GMT
ETag: "125a43-44ca5f88"
Accept-ranges: bytes
Content-Type: multipart/byteranges; boundary=THIS_STRING_SEPARATES
Content-Length: 1126001
Via: 1.1 neil.novell.com (Access Gateway 3.0.1-255)
Responses without this Content-type worked fine.
HTTP/1.1 206 Partial content
Server: Sun-ONE-Web-Server/6.1
Date: Thu, 11 Oct 2007 12:03:18 GMT
Last-Modified: Fri, 28 Jul 2006 19:03:36 GMT
ETag: "125a43-44ca5f88"
Accept-ranges: bytes
Content-Type: multipart/byteranges; boundary=THIS_STRING_SEPARATES
Content-Length: 1126001
Via: 1.1 neil.novell.com (Access Gateway 3.0.1-255)
Responses without this Content-type worked fine.
Resolution
Apply the LAG update from nam3sp1ir3.tar.gz (Access Manager 3
Support Pack 1 Interim Release 3).