Cannot download PDF files via Linux Access Gateway

  • 3010849
  • 24-Jan-2008
  • 26-Apr-2012

Environment


Novell Access Management 3 Linux Access Gateway
Novell Access Management 3 Support Pack 1 applied

Situation

Accelerating web server (path based) where large PDFs (>1MB) and MS word files cannot be downloaded correctly. Smaller PDFs were successfully downloaded. Looking at a trace showing the differences between the two PDF files and responses from Web server, we could see that the failure occured with multipart/byterange Content-Type responses:

HTTP/1.1 206 Partial content
Server: Sun-ONE-Web-Server/6.1
Date: Thu, 11 Oct 2007 12:03:18 GMT
Last-Modified: Fri, 28 Jul 2006 19:03:36 GMT
ETag: "125a43-44ca5f88"
Accept-ranges: bytes
Content-Type: multipart/byteranges; boundary=THIS_STRING_SEPARATES
Content-Length: 1126001
Via: 1.1 neil.novell.com (Access Gateway 3.0.1-255)

Responses without this Content-type worked fine.

Resolution

Apply the LAG update from nam3sp1ir3.tar.gz (Access Manager 3 Support Pack 1 Interim Release 3).

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