Spooler crashes when viewing the properties of a print job

  • 3008900
  • 07-Jun-2006
  • 26-Apr-2012

Environment

Novell iPrint Client for Windows 4.05
Novell iPrint Client for Windows 4.06
Novell iPrint Client for Windows 4.12
Novell iPrint Client for Windows 4.15
Novell iPrint Client for Windows 4.16

Situation

Spooler crashes when viewing the properties of a print job.
Spooler crashes when pushing out a new iPrint client via ZEN Desktop management

Resolution

The problem has been reported to engineering.  Engineering has made a code change and is currently in the process of testing this code change, along with other changes/fixes.  As of the writing of this document, iPrint client version 4.20 is the target release to fix this spooler crash.  As of this writing, version 4.20 of the iPrint client is not publically available.  This TID will be updated when iPrint client version 4.20 is publically available, if and when that client becomes available.

Status

Reported to Engineering