Novell GroupWise Gateway - Gateway for Microsoft Exchange (GWEX)
Novell GroupWise 7
Microsoft Windows 2003 server
Microsoft Exchange 2003 server
Error in Event viewer:
Event ID 5016: Could not receive a returning probe message. Please make sure both Microsoft ExchangeRouter for Novell GroupWise service and GroupWise API Gateway are running. Probe message checking continue...
Frequent ExchangeRouter errors - login problems - showed in the Application Event Viewer.
There was a user account used for logon to a server and to run a GWEX gateway.
Then on the Exchange server, in a System manager, corresponding gateway connector was configured with some other user account in API UNC path definition.
Moreover, the GWEX was installed under a dedicated secondary domain MTA that run on the Exchange server as a service with another user account.
Once all services were reconfigured to use the same user account, all services started without problems.