Unable to create build installers

  • 3008246
  • 23-Jun-2006
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise Mobile Server 1.0
3rd Party Operating Systems and Products
Microsoft Windows Server 2003 Enterprise Edition

Situation

Error:  E [10:21:31][pid=2396][tid=3400]: CPkgManager::Initialize() returns 0x80070003
The error appears on the admin console when trying to create a build installer, either via the web or the admin console (profile settings, client install/deployment, generate standalone installs)
When the installation is tried on a handheld (via http://servername/install) the same Java error, along with many more, are returned.

Resolution

GMS was originally installed with the installation files on a NetWare server with a CIFS share.  Copying the installation files to the Windows 2003 server and reinstalling GMS corrected the problem.