Dell Remote Console will not show full resolution

  • 3008156
  • 02-Jun-2006
  • 30-Apr-2012

Environment


Novell Open Enterprise Server (Linux based)
Novell SUSE Linux Enterprise Server 10
Novell SUSE Linux Enterprise Server 9
Novell SUSE Linux Enterprise Server 8
Dell Remote Console

Situation

Dell Remote Console does not show resolution properly
Dell Remote Console display is cut off

Resolution

Use SaX2 to change the monitor type to LCD, with an appropriate resolution.  Usually in this situation you can't see the taskbar, but there are other ways to start programs.

If you are using K Desktop Environment (KDE):
  1. Right click on the desktop, choose "Run Command".
  2. In the command box, type "sax2" and click "Run".
If you are using the GNU Object Model Environment (GNOME):
  1. Right click on the desktop, choose "Open Terminal".
  2. In the terminal, run "sax2".
Once you're in SaX2, change the configuration. 
  1. Click on Monitor
  2. Click on Properties
  3. Choose LCD in the left menu
  4. Choose the appropriate resolution and refresh rate in the right side menu
  5. Click OK
  6. Click Finish
  7. Click Finalize
  8. At this point you can test the configuration.  Novell recommends you do this - if the configuration does not work, after some time it will revert to the old configuration if you don't press anything.
  9. Save the configuration and exit.
  10. You will need to restart the graphical system to have it take effect.