MSI application gets uninstalled if using an MSP.

  • 3008041
  • 09-Sep-2006
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management - ZDM7 Desktop Management
Novell ZENworks 7 Desktop Management - ZDM7 Management Agent
Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 Desktop Management
Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 Management Agent
Microsoft Windows XP Professional Support Pack 2

Situation

Using NAL to install an MSI application, which includes an MSP file, the MSI application gets uninstalled.
MSI uninstalls if MSP is not enterd with full path

Resolution

Workaround:
Enter the full path to the MSP file to be used.
For ZENworks 6.5 Desktop Management: Fixed in zenlite.dll dated 22 May 2006 or newer in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://www.novell.com/support .
For ZENworks 7 Desktop Management: Fixed in ZENworks 7 Desktop Management with SP1, available at https://download.novell.com

Additional Information

Steps to duplicate:
1- Zen MSI app object with a MST and MSP
2- make sure to have to have the source populated and DO NOT use the full path when adding the MST and MSP (MST and MSP must be in the source dir)
3- Assign it and run
RESULTS:
1- If app was installed previously without the MSP, it will uninstall the app.
2- If the app has not been installed, it will start the install, however will uninstall once it starts to process the MSP.

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