Environment
Novell SecureLogin 6.0 (NSL 6.0)
Situation
SYMPTOM:
- User passphrase not accepted
- If NSL has been upgraded from 3.5x to 6.0 the user will
enter in the correct passphrase but it will be rejected.
CHANGE:
- Upgrade from NSL 3.5x to NSL 6.0
- Administrator reset user password
Resolution
This is addressed in NSL 6.0.106
client and greater.
Workaround:
Change the
user's network password back to the original one which will restore
their access to their SSO credentials.
Additional Information
- Does not affect NSL 6.0 if this version was installed clean. (IE.
not upgraded from 3.5x)
- When an administrator resets a user's password, the next time that user logs in NSL will prompt for passphrase to NSL.
- When an administrator resets a user's password, the next time that user logs in NSL will prompt for passphrase to NSL.