Network Discovery shows "NoClientInstalled" when it is.

  • Document ID:3007956
  • Creation Date:13-Jun-2006
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Asset Management

Environment

Novell ZENworks TS.Census 3.2

Situation

Workstations that have the TS Census client installed are showing up on the No Client Installed report.

Resolution

During the network discovery we attempt to communicate with the client via port 7461. If that communication fails we report that there is no client installed.
Identify why the communication failed
  • Is port 7461 being blocked
  • Is the client loaded

Remove the device from the No Client Installed Report, verify the services are running and run the network discovery again.