zmd hangs on startup

  • Document ID:3007257
  • Creation Date:21-Aug-2006
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Linux Management

Environment

Novell ZENworks Linux Management Linux Management 7 - ZLM7

Situation

The zmd process is hung.
/var/opt/novell/log/zenworks/zmd-mesages.log shows 'hwinfo complete' as the last entry.
'rug sl', no sevices are listed if zmd just started.
'rug bl', no bundles are listed.
'rug refresh' hangs at 33%.
'ps -ef | grep df' shows the df process is still loaded.
clearcase VOB's are mounted.

Resolution

Workaround:
1. Stop zmd by running /etc/init.d/novell-zmd stop
2. Remove the novell-zenworks-zmd-inventory.rpm package.
3. Start zmd by running /etc/init.d/novell-zmd start
OR
1. Dismount the clearcase VOB's until zmd is loaded.
Fixed in the novell-zenworks-zmd-7.0.9-13.rpm found in ZLM7 IR1 or later.

Status

Reported to Engineering