Files missing in offiles after running GWCheck with storelowercase option

  • 3007126
  • 22-Aug-2007
  • 05-Jun-2013

Environment

Novell GroupWise 7
Novell GroupWise 7 GWCheck
Novell NetWare 6.5
Novell Open Enterprise Server (Linux based)

Situation

Error: Missing BLOB file on add/modify [C081] errors in Post Office logs
Users report blank email messages after Post Office is migrated to Linux
GroupWise Post Office missing files in the offiles subdirectories after migration to Linux
Steps listed in TID 3407855 were followed in migration process
GWCheck was run on Post Office with the storelowercase option

Resolution

The bug was fixed in GroupWise 7.0.1 builds date 2006.04.27 or later. Make sure you have a GroupWise  7 GWCheck from that build or later.

This fix is in GroupWise 7 Support Pack 1 and later

Additional Information

GWCheck in the shipping GroupWise 7 incorrectly deletes files in the offiles directories while processing the storelowercase option. Do not use the storelowercase option with the shipping GroupWise 7 GWCheck.

If files have been deleted through the use of this GWCheck option you will need to restore the missing files. If this was used as part of a migration to Linux then repeat the appropriate steps in  TID 3407855 to use dbcopy to re-copy the files from the original Post Office.


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