TED is deleting the working directory.

  • Document ID:3007052
  • Creation Date:11-Jul-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Server Management

Environment

Novell ZENworks 6.5 Server Management Support Pack 2 - ZSM6.5 SP2 Tiered Electronic Distribution (TED)
Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered Electronic Distribution (TED)

Situation

TED is deleting the working directory.
"Error -776: The NDS database is in the process of closing and cannot field the current request." Located in the TEDLOG.LOG file.
"2006.01.23 01:25:14 [TED:Event Processing] Error finding the subscribers for the distribution: This Distributor cannot determine if any subscribers should clean up their working directory for the distribution.
2006.01.23 01:25:14 [TED:Event Processing] *** Exception: com.novell.admin.common.exceptions.UniqueSPIException: (Error -626) The object could not be found. It is possible that the object exists, but the server could not communicate with the server holding a copy of the object. "
Error found in the TEDLOG.LOG file.

Resolution

For ZSM6.5 SP2: fixed in ZENworks 6.5 Server Management SP2 IR1a found at https://download.novell.com

Fixed in ZENworks 7 with SP1 Server Management, available at https://download.novell.com

Workaround:
Allow eDir to finish loading prior running ZENworks for Servers.

Additional Information

When TED was loaded it was unable to talk with eDir, causing TED to cleanup its working directory. This appears to be a timing issue.

Formerly known as TID# 10100277 NOVL104950