Environment
Novell Open Enterprise Server (Linux based)
iFolder 3.x
Situation
iFolder clients do not connect to the iFolder server.
Typically, errors such as :
ERROR: The request failed with HTTP status 302: Found
are returned by the client (see screen shots at the bottom of the document for some examples). iFolder 3.x WebAccess appears to operate appropriately. Additional troubleshooting reveals in the /var/log/apache2/access_log file :
ERROR: The request failed with HTTP status 302: Found
are returned by the client (see screen shots at the bottom of the document for some examples). iFolder 3.x WebAccess appears to operate appropriately. Additional troubleshooting reveals in the /var/log/apache2/access_log file :
137.65.62.53 - - [23/Jun/2006:02:31:26 -0700]"POST /simias10/Login.ashx HTTP/1.1" 401 -
137.65.62.53 - - [23/Jun/2006:02:31:31 -0700]"POST /simias10/Login.ashx HTTP/1.1" 401 -
137.65.62.53 - - [23/Jun/2006:02:32:38 -0700]"GET /inspection.wsil HTTP/1.1" 404 1039 "-""-"
137.65.62.53 - - [23/Jun/2006:02:32:38 -0700]"POST /simias10/DomainService.asmx HTTP/1.1" 302 158 "-""Mono Web Services Client Protocol 1.1.4322.573"
137.65.62.53 - - [23/Jun/2006:02:33:22 -0700]"GET /inspection.wsil HTTP/1.1" 404 1039 "-""-"
137.65.62.53 - - [23/Jun/2006:02:33:22 -0700]"POST /simias10/DomainService.asmx HTTP/1.1" 302 158 "-""Mono Web Services Client Protocol 1.1.4322.573"
And in the /var/log/apache2/error_log :[Fri Jun 23 02:32:38 2006] [error] [client 137.65.62.53] File does not exist: /srv/www/htdocs/inspection.wsil
[Fri Jun 23 02:33:22 2006] [error] [client 137.65.62.53] File does not exist: /srv/www/htdocs/inspection.wsil
Resolution
The file "inspection.wsil" is missing from the DocumentRoot. Copy the original file location (/opt/novell/ifolder3/web/inspection.wsil) to the location identified in your /var/log/apache2/error_log, and restart apache.
Additional Information
An example screen shot for the error returned from the client
:
![iFolder 3.x - Login Error](https://support.microfocus.com/kb/knova/images/IMGifolder_3-login_error.gif)
Additionally, an example directory listing command to verify the existence of the default installation with no virtual hosts configured :
![iFolder 3.x - Login Error](https://support.microfocus.com/kb/knova/images/IMGifolder_3-login_error.gif)
Additionally, an example directory listing command to verify the existence of the default installation with no virtual hosts configured :
jlewis7:/var/log # ls -l /srv/www/htdocs/
total 8
drwxr-xr-x 3 root root 136 Jun 23 02:46 .
drwxr-xr-x 6 root root 144 May 16 11:36 ..
drwxr-xr-x 2 root root 176 May 16 11:28 gif
-rw-r--r-- 1 root root 156 May 16 11:37 iManager.html
-rw-r--r-- 3 root root 533 Dec 13 2005 inspection.wsil
jlewis7:/var/log #