WebAccess popup menus hidden behind top of screen

  • 3005806
  • 08-May-2006
  • 06-Jun-2013

Environment

Novell GroupWise WebAccess 7

Situation

Right Click Mailbox and Calendar items result in the popup menu being displayed behind the top tab bar of the WebAccess screen

Resolution

Working as designed.

Workaround:
Resize the browser window larger vertically to see the hidden popup menu.


Note:
This issue can occur when screen resolutions are low (800 x 600) or browser font sizes are set larger.

In those situations the suggested workaround may not work.

Additional Information

Steps to Duplicate:

WebAccess Mailbox
1. Login in to your WebAccess account
2. Reduce the vertical window size so that only 10 to 14 items are displayed
3. In the Mailbox view right click each of the mail items
4.The first two will usually draw correctly, usually when selecting the 2nd to 5th
item the popup menu will display up from that item and hide the top of the menu
list behind the tab bar

WebAccess Calendar
1. Login in to your WebAccess account
2. Reduce the vertical window size so that only 10 to 14 items are displayed
3. Switch to the Calendar view
4. Pick a date that has multiple appointments
5. Repeat steps 3 and 4 in the mailbox steps above to see the popup menu
hidden at the top of the screen

Feedback service temporarily unavailable. For content questions or problems, please contact Support.