The platform agent (PA)Â is unable to connect to the SLS.
The platform agent would connect before an upgrade to the server.
The platform agent software got updated on the server.
The platform agent can no longer connect to the SLS.
Novell Nsure Audit 1.0.x and Novell Audit 2.0.x have a"transport" version that is used to identify to the PAÂ what version the SLS is running.Â If the SLS is too old, the PA will not connect to the SLS.
If you recently updated your platform agent server and your server was communicating, check the version of Novell Audit running on your SLS.Â If you SLS is older than your PA, then update your SLS and retry.
Additionally, the logevent.cfg/logevent.conf file includes the following parameter:
The syntax here is very important.Â Please do not put any spaces between Loghost, the equals (=) sign, and the IP address or DNS name.Â If you have multiple SLSs that you want to enter for LogHost, make sure that they are separated by a comman (,) and that there is no spaces.Â Example:
Examples of bad syntax (Do not use this syntax.Â It is here for reference only.):
LogHost = 10.1.1.1Â Â Â Â Â Â Â <==Â There is a space on both sides of the equals (=) sign.
LogHost =10.1.1.1Â Â Â Â Â Â Â Â <==Â There is a space between LogHost and the equals (=) sign.
LogHost= 10.1.1.1Â Â Â Â Â Â Â Â <==Â There is a space between the equals (=) sign and the IP address of the SLS.
LogHost = 10.1.1.1, 10.1.1.2, 10.1.1.3Â Â Â Â Â <==Â There is a space on both sides of the equals (=) sign, and there are spaces after the comma (,) between each of the IP addresses.