GroupWise Agent fails to start on Linux

  • 3005035
  • 10-Feb-2007
  • 30-Apr-2012

Environment

Products:
Novell GroupWise 6.5
Novell GroupWise 7
Novell SUSE Linux Enterprise Server 9
Novell SUSE Linux Enterprise Server 10

Configuration:
All GroupWise Agents running on Linux

Situation

Symptom:
MTA does not start
MTA fails to start
ERROR: "Segmentation Fault" while starting MTA manually


Resolution

  1. Stop GWIA or WebAccess if the Domain holds GWIA and WebAccess
  2. Rename the Domain Directory and create a new Domain Directory
  3. Copy WPDOMAIN.DB from the renamed Domain Directory to the newly created Domain Directory
  4. Copy the Dictionary Files from the Software Distribution Directory\domain\ to newly created Domain Directory
  5. Start the MTA. Once the MTA comes up, please copy the files and directories from the old Domain Directory to the new Domain Directory few at a time to see which one was causing the problem. (wpgate is an important folder to copy if the Domain holds GWIA or WebAccess as their Databases and internet emails may be in those folders)

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