Personal IE certificates and EFS stop working after password change

  • 3003874
  • 10-May-2007
  • 30-Apr-2012

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Desktop Management

Situation

Personal IE certificates and EFS stop working after password change.

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at https://download.novell.com
For ZSM6.5 SP2: fixed in ZENworks 6.5 Server Management SP2 IR1a or newer found at https://download.novell.com
The registry key name to enable the fix is:
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Workstation Manager]"PreserveDLUBinaryData"=dword:00000001

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