Environment
Novell Open Enterprise Server (Linux based)
Novell Cluster Services
McAfee LinuxShield (Anti-Virus)
Novell Cluster Services
McAfee LinuxShield (Anti-Virus)
Situation
Cluster volume resources do not properly fail over when running
McAfee LinuxShield.
Resolution
Exclude the ._NETWARE directory from the virus scan. This is
located at the root of the NSS volume which by default is:
/media/nss/<volumeName>/._NETWARE/
Reference McAfee product documentation on how to make these exclusions.
Example from documentation.
/media/nss/\..* (This will exclude all hidden files and folders under /media/nss/)
/media/nss/
Reference McAfee product documentation on how to make these exclusions.
Example from documentation.
/media/nss/\..* (This will exclude all hidden files and folders under /media/nss/)
Cause
When the volume resource is loaded on the target node, NCP must
mount the volume before it becomes available to clients. The
.trustee_database.xml file is being locked by the anti-virus
software which causes the NCP mount to fail.
Additional Information
Error from /var/opt/novell/log/ncpserv.log
AddVolumeToDirCache opening volume trustee file failed rc=13 (13 == EACCES)
ChangeVolumeStatus volume <volumename> not mounted dircache rc=-5
AddVolumeToDirCache opening volume trustee file failed rc=13 (13 == EACCES)
ChangeVolumeStatus volume <volumename> not mounted dircache rc=-5