Error accessing PRODUCTS.DAT through NWCONFIG

  • 3002911
  • 07-Jun-2006
  • 27-Apr-2012


Novell NetWare 6.5
Novell NetWare 5.1
Btrieve 7.9
Btrieve 7.51


ERROR:  "PRODUCTS.DAT could not be accessed"
ERROR:  "SYS:SYSTEM\PRODUCTS.DAT file could not be accessed. "
ERROR:  "The operation aborted because the SYS:SYSTEM\PRODUCTS.DAT file could not be accessed."
"butil -stat sys:\system\products.dat" or "prodsync menu" still works.


Copy NWCONFIG.NLM from the support pack or another server running the same support pack to C:\NWSERVER, replacing the module that is there.

Additional Information

Root Cause:
NWCONFIG.NLM replaces some of the btrieve functions when it loads, so corruption in NWCONFIG.NLM or the wrong version can cause this problem.