First grab all the .dll's in the update server/bin and
re-register them with regsrv32.exe in the system32 directory.Â One of the asp dll's mightÂ not beÂ registered on the
Browse to C:\Program Files\Patchlink\Update Server\Bin highlight all the .dll?s,Â right click and copy, browse to the C:\%WINDIR%\system32 directory find regsrv32.exe right click on it and copy on top of it. This will run regsvr32.exe ?r *.dll and reregister the dll?s with windows.Â If the error still persists, follow the steps below to obtain additional logs.
Obtain logs by following the steps below
Download the 500-100.zip found in PatchLink KnowledgebaseÂ ArticleÂ 178
The HTTP 500 error message means that there is a scripting error but the message is a little vague soÂ try the following. This will help Novell Support properly diagnose the problem and quickly findÂ the solution.
The following file: 500-100.asp should be placed in the following directory: %PROGRAM FILES%\PatchLink\Update Server\WebRoot\ErrorMessages (usually %PROGRAM FILES% is C:\Program Files, but that also depends on how the PLUS server OS was installed).
Make changes to the web site settings:
1. Bring up the Internet Services Manager via clicking on [Start], [Programs], [Administrative Tools] and [Internet Services Manager]
2. Click on the [+] next to the PLUS server's name - this will bring up the list of web sites assigned to the server Right Click on the Default Web Site (or if it labeled PLUS click on that) and select PROPERTIES - this will allow you to change some web site properties and settings
3. Click on the Custom Errors tab - when a web request ends up with an error on the server side, this tab directs which error number to display what text
4. Scroll down until you get to 500;100 and select that error
option Click on Edit Properties Select URL for the Message
Wait until the serverÂ has started again, then bring up a
browser (Internet Explorer or Netscape) and go theÂ PLUS server
main URL: http://
If what returns is a 500 error,Â does it say "PatchLink" on it? It should, but in case it does not thenÂ make sure that your web servers website and IIS settings are set up properly.
If what returns is the PatchLink error screen please save it (File - Save As from IE) and send itÂ to Novell Support. It should have the error message(s) on it that are needed.