1082: Unable to assign Inventory Service object as trustee

  • Document ID:3002873
  • Creation Date:26-Sep-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Novell ZENworks Inventory

Situation

ERROR: 1082: Unable to assign Inventory Service object as trustee of the NCP server
:\ZENworks\Inv\server\WmInv\properties\config.properties shows InventoryServiceDN=null
Pre-install steps completed successfully

InvServer components NOT installed on

Error: There was an error installing ZENworks Desktop Management on. Error: Error copying files to server. Be sure that no ZENworks Desktop Management files are open or locked.

ZeroG Install: InvServer components NOT installed on.

Install: There was an error installing ZENworks Desktop Management on . Error: Error copying files to server. Be sure that no ZENworks Desktop Management files are open or locked.
ZFDInstaller: ZENworks Desktop Management installation failed on the following servers:

Installation: Successful.

310 SUCCESSES

0 WARNINGS 0 NONFATAL ERRORS 0 FATAL ERRORS
Inventory: assignTrusteeToNCPServer: Assigning InventoryService Object as a trustee of the NCP server object.
Inventory: NDSUtils: In lookup
Inventory: assignTrusteeToNCPServer: NamingException null
javax.naming.NamingException. Root exception is com.novell.service.jncp.NDSException: ccode = -304 (0xfffffed0)
Inventory InvServerInstallHandler: InvService: createDSObjects: Error creating Inv Service object: 1082
com.novell.install.zenworks.InstallException: 1082: Unable to assign Inventory Service object as trustee of the NCP server

Resolution

Go to the properties of the NCP server object in question | NDS rights | trustees of this object and remove all of the workstations by using the "Delete Trustee" button and re-install.

Additional Information

The NCP server object has many workstation objects assigned as trustees of it, causing the -304 error message.
The above error is in the c:\novell\zfdtemp\invlog.txt log.

The above error is in the 20050323_110824_ZDMServer_Install.log.
The above messages show up in the ZENworks_Desktop_Management_InstallLog.log. It indicates that there are no file copy errors.
The above messages show up in the c:\novell\zfdtemp\P1DebugLogs.txt log

Formerly known as TID# 10097386 NOVL101822