ZEN Agent Upgrade Taking Up To 45 Minutes

  • Document ID:3001443
  • Creation Date:21-Aug-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent + Client

Situation

Upgrading the ZENworks agent taking up to 45 minutes
  • Only shows symptoms when previous ZENworks agent exists on the system
  • When running FILEMON during the install all USER directories in DOCUMENTS AND SETTINGS are being scanned

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, available at https://download.novell.com