Environment
Novell ZENworks Patch Management 6.2 Agent Management Center -
AMC
Situation
Attempt to add a new credential to the Agent Management Center
fails.
ERROR: "Could not authenticate credential.".
Resolution
This error occurs when the Agent Management Center cannot
immediate validate credentials through it's own user database. In
order to skip the automatic credential validation please follow
these steps:
1. Open the Agent Management Center on the designated
PC.
2. Select File and then Configuration from the top menu
bar.
3. On the Configuration menu there is a check box on the right
hand side of the screen named Verify Credentials, remove the check
mark from that box.
4. Attempt to add your credentials once again. Since the
automatic verification has been removed you should be able to
successfully add your credentials and proceed with your Domain
scan.