Environment
Novell eDirectory 8.7.3 for All Platforms
Novell eDirectory 8.8 for All Platforms
Situation
The purpose of this TID is to give you some guidelines on how to
troubleshoot an unknown object that comes back after it has been
deleted.
It is also possible that you notice this problem after deleting one particular object and see it's name come back a while after the deletion. The object may appear back right after it has been deleted or in some cases it may come back only after a few hours it has been deleted.
It is also possible that you notice this problem after deleting one particular object and see it's name come back a while after the deletion. The object may appear back right after it has been deleted or in some cases it may come back only after a few hours it has been deleted.
Resolution
The first thing you need to try to determine is what kind of object
this object was before it was deleted. There are normally two
categories of objects that could present this behavior and there
are different troubleshooting paths depending on which kind it
is:
- NCP Server objects and the containers where they used to reside.
- All other kind of objects that normally have a reference to a different objects, like for example users, groups, printers, etc.
- This was a Netware server and DS has been uninstalled from it,
but the server is still powered on. The server has IPX bound to it
and SAP is still broadcasting its existence. You can check with the
command "display servers servername" in the command line of a
server that has the unknown object to see if this server is
receiving that broadcast. If that is the case, then locate the
original server and make sure it remains powered off. In this case
the backlinker process is the one that causes the object to come
back. It may take a few hours until the object reappears.
- Though the server has been taken out of the tree and is no longer available, some partitions still have this server listed in their replica ring. You can use iMonitor's tree wide report to detect if there are some partitions that have had synchronization problems for a long period of time to determine the possible suspects. You can then use dsrepair -A|Advanced options|Replica and partition operations|choose the partition|Remove from replica ring to remove the problem server from the replica ring. In this case it's the sync process that causes the object to come back so the object normally reappears almost immediately.