Unable to Select Container in Webaccess Agent Install on Linux

  • 3000455
  • 08-Jun-2006
  • 27-Apr-2012

Environment

Novell GroupWise WebAccess 7
Novell eDirectory 8.7.3 for All Platforms

Situation

Installing GroupWebaccess Application or Agent on Linux provides incorrect containers to choose.
Unable to locate GroupWise domain object
Unable to locate tree organizations
LDAP trace shows no tree information returned only organizations that really did not exist

Resolution

It was found that there were Edirectory issues causing the return of incorrect data in LDAP format.  Please make sure that the Edirectory tree health is not compromised by following KB 10060600

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