Logon denied when launching application via NAL thin app object

  • 3000388
  • 11-Apr-2006
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management - ZfD7 Application Launcher (NAL)
Novell ZENworks 6.5 Desktop Management - ZfD6.5 Application Launcher (NAL)
Citrix Presentation Server 3
Microsoft Windows 2003 Terminal Services

Situation

Error "To log on to this remote computer, you must have Terminal Server User Access permissions on this computer.  By default, members of the Remote Desktop Users group have these permissions.  If you are not a member of the Remote Desktop Users group that has these permissions, or if the Remote Desktop User group does not have these permissions, you must be granted these permissions manually."
This error is received when attempting to establish an RDP connection to a Terminal Server through a NAL Thin application object.  If the application object is configured to deliver a desktop, this error is not received.  The error occurs only when the application object is configured to launch a program upon connection.

Resolution

On the Presentation 3 server, under the Citrix Administration Tools, launch the Citrix Connection Configuration.  Edit both the ICA and RDP connections, and in the Advanced settings, uncheck "Only launch Published Applications"