607 error when ZDM 7 Inventory daemon fails to start

  • 10100787
  • NOVL105523
  • 27-Mar-2006
  • 28-Mar-2006

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Symptom

607 error when ZDM 7 Inventory daemon fails to start

Type 15 Error 607 in zenworksinvservice-<xxx>.txt log file.

Unable to start ZENworks Inventory Service on OES Linux server

novell-zdm-inv dead when attempting to run /etc/init.d/novell-zdm-inv start

Unable to start ZENworks Inventory Service on OES Linux server after fatal 817 install error

Cause

The ZENworks Inventory Service object is unable to authenticate to eDir.

Fix

Delete the ZENworks Inventory Service object (Inventory Service_<ServerName>) in ConsoleOne and re-install ZDM 7 Inventory Server to the OES Linux server in question.  The re-install re-creates the Inventory Service object and re-creates the Inventory Service daemon.  Be sure to create the Service Location Package in ConsoleOne and specify the Inventory database.

Note

Entire error from zenworksinvservice-<xxxxxxxx>.txt log file:

[3/27/06 13:23:22.603] ZENInv - Service Loader: Inv Server not configured properly. Error code: 607
[3/27/06 13:23:22.609] ZENInv - Service Loader: Error Type 15 Error 607
[3/27/06 13:23:22.658] ZENInv - Status Reporting: Messages are written into XML file for DN=CN=Inventory Service_<server_name>.OU=SITE1.O=COMPANY
[3/27/06 13:23:25.758] ZENInv - Service Loader: Exception while getting/adding status record in ServerCommonStatusLogger.com.novell.zenworks.desktop.inventory.statuslog.ZENStatusException: Error in reading the NDS
[3/27/06 13:23:25.761] ZENInv - Service Loader: Error Type 15 Error 607

DStrace +auth on OES Linux server shows -669 error on ZENworks Inventory Service object attempting to login to eDir.

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